Innovacentral Commitment To Customer Satisfaction
At Innovacentral, we are dedicated to providing you with products that enhance your lunchtime experience. We believe in the effectiveness of our products and recommend using them for a minimum of 14 days to fully experience the benefits. If, after this period, you are not satisfied within our 60-day money-back guarantee, please contact us at buyinovacom@gmail.com.
Cancellation Policy
Any changes or cancellations to an order must be made within 24 hours of placing the order. After this timeframe, we may be unable to accommodate your request as the order will have entered the processing phase. Refunds for canceled orders within 24 hours will be processed within 7 business days.
60-Day Money Back Guarantee
We're confident in the effectiveness of Innovacentral and encourage you to try our products for a minimum of 14 days. If, within 60 days, you remain unsatisfied, you may return the items. Please note that shipping fees (if applicable) are non-refundable.
To initiate a return, contact our support team through the form on our Contact Us page. Please provide your Order Number or the Name and Email Address used for the order for a swift resolution.
Damaged Items
We take utmost care in packaging, but if your item arrives damaged, notify us within 72 hours of delivery. Email us at buyinovacom@gmail.com with a clear photo of the damage. We'll determine your eligibility for a replacement at no cost. Damages due to normal use, wear and tear, or misuse are not covered.
Shipping and Delivery
While we aim for timely delivery, we are not responsible for delays beyond our control. For delivery issues, contact the courier directly. We are not liable for lost, stolen, or delayed packages.
Incorrect Shipping Address
Ensure the correct shipping address at checkout. If incorrect and not notified within 24 hours, no resend or refund is entitled.
Please note that we reserve the right to modify this Return & Refund Policy, and it's your responsibility to review the most recent version before purchasing. By purchasing and using Innovacentral products, you accept this Return & Refund Policy.